Last updated: September 2026
If you are subscribed to the "Audit + Monitoring" monthly plan, you may cancel your subscription at any time. Cancellations take effect at the end of your current billing cycle. You will continue to have access to your reports until the cycle concludes.
For the one-time "Baseline Audit", if we are unable to scan your website due to technical limitations (e.g., aggressive bot protection) and cannot deliver a report, we will issue a full 100% refund.
If a report has been successfully generated and delivered, we generally do not offer refunds, but we evaluate requests on a case-by-case basis to ensure your satisfaction.
To request a refund or cancel your subscription, please email us directly at support@clinicguard.io.